We are looking for a dedicated and experienced Store Manager to join our team. The Store Manager plays an important role in ensuring that our products work efficiently and directly for customers. This position includes supervising store personnel, managing inventory, meeting sales goals, and maintaining high customer service standards. If you are a motivated and customer-oriented individual with leadership and sales skills, we encourage you to apply for this important role.
In short
Languages
English
Education
- Secondary school leaving certificate (higher).
Events
7 months to 1 year
Position:
- Supervise and direct retail store personnel, including salespeople and associates.
- Coach, mentor, and support team members to improve their performance and customer service skills.
- Ensure visual standards are met, including layout and product presentation.
- Oversee inventory management, including receiving, storing, and counting stock on a regular basis.
- Help customers with questions, provide product information, and resolve any concerns.
- Achieving sales goals and objectives by motivating and leading the sales team.
- Prepare financial statements, including opening and closing accounts and reconciling daily transactions.
- Establish and implement policies and procedures for the store, including safety and security policies.
- Create a staffing plan and manage staffing changes effectively.
- Monitor and report on store performance to senior management.
- Collaborate with management on purchasing and reordering decisions.
- Help implement marketing and promotional strategies.
- Maintain a clean and organized store environment.
- Monitor customer feedback and take corrective action as needed.
- Confirm the store’s reputation for excellent customer service and professionalism.
Qualifications:
- Previous sales experience is a must, with a preference for management or supervision.
- Strong leadership, communication, and people skills.
- Excellent customer service skills and the ability to communicate effectively with customers.
- Knowledge of inventory management and visual merchandising best practices.
- Ability to motivate and train a team to achieve business goals.
- Experience in point-of-sale (POS) systems and inventory management software.
- High school diploma or equivalent; additional courses or courses in business management and integration.
- Flexibility to work evenings, weekends, and holidays as needed.
Work
- Give sales staff a job
- Recruiting and training or arranging training for employees
- Add an ad
- Accept product returns
- Establish a work schedule
- Sell products
- Prepare reports on sales volume, sales and personnel issues
- Organize and organize things
- Solve problems that arise, such as customer complaints and shortages
- Supervise and coordinate the work of the staff
Monitoring
- Investors
- Wholesalers are wholesalers
Additional Information
Personal eligibility
- Customer installation
- Good interpersonal skills
- Good oral communication skills
- Balance
- Reliability
- A team player
Who can apply for this job?
Use this function as:
- You are a Canadian citizen, permanent or temporary resident of Canada.
- You have a valid Canadian work permit.
If you do not have a work permit in Canada, do not use it. Employer will not respond to your request.
It was announced until
2023-10-01
Here are some frequently asked questions to help you better understand the role of Retail Store Supervisor:
1: What does a store manager do?
A retail store manager is responsible for managing the day-to-day operations of a retail store. This includes supervising employees, ensuring customer satisfaction, and meeting sales goals.
2: What are the main duties of a store manager?
Major responsibilities include:
- Supervise and train store staff.
- Controlling the volume of products and goods.
- Assisting with customer inquiries and troubleshooting.
- Ensuring good visual merchandising and store display standards.
- Achieving sales goals and objectives.
- Staffing and rotation management.
- Managing money and financial affairs.
- Establish policies and procedures for the store.
- Reporting to senior management on store performance.
3: Is past experience and sales relevant to this role?
Yes, previous sales experience is required, and supervision is often preferred.
4: What skills are important for a store manager? Good communication, leadership, problem solving, and customer service skills are essential.
5: Is there an opportunity to advance in the field of sales management?
Yes, retail store managers can advance to positions like store managers or move into retail companies.
6: How can one be successful as a store manager?
Being customer oriented, motivating and training employees, and managing store operations effectively.
7: What is the most difficult part of being a store manager?
Balancing the demands of employee management, maintaining store standards, and meeting sales goals can be difficult.
8: Is this position about customers?
Yes, store managers often interact with customers to ease concerns and make sure you get the right product.
9: What is the most rewarding part of being a store manager?
Seeing your team succeed, achieving business goals, and providing excellent customer service.
10: Are retail companies sustainable?
Retail companies can be stable, but the stability of the operation varies according to the success of the store and the market.
11: Are there educational requirements for this job?
A high school diploma or equivalent is required, although additional education or training in business administration may be beneficial.
12: Are store managers involved in store decision making?
Yes, they often make decisions about sales, product management, and customer service policies.
13: Is the job more managerial or more customer focused?
It is a combination of both. Store managers supervise the staff and operations of the store and ensure a smooth customer experience.
